> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nebuly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dissatisfied users

Nebuly helps pinpoint which are the users dissatisfied with your LLMs' answers, enabling timely action. Users are categorized as:

* **Dissatisfied users**: Those with below 65% useful LLM interactions.
* **Neutral users**: Those with 65% to 85% useful LLM interactions.

You can gain insights into these user groups by:

* Examining neutral and dissatisfied user profiles.
* Tracking users' frustration trends over time.
* Observing changes in their interaction frequency.