Dissatisfied users

Nebuly helps pinpoint which are the users dissatisfied with your LLMs’ answers, enabling timely action. Users are categorized as:

• Dissatisfied users: Those with below 65% useful LLM interactions.
• Neutral users: Those with 65% to 85% useful LLM interactions.

You can gain insights into these user groups by:

• Examining neutral and dissatisfied user profiles.
• Tracking users’ frustration trends over time.
• Observing changes in their interaction frequency.