There are two general approaches to track events in Nebuly:
- Implicit user behaviour using server-side SDK: tracks implicit user behaviors, user actions, topics discussed, implicit causes of frustration and more. In this case, you send events from your servers to Nebuly’s
- Explicit user behaviour using client-side SDK: tracks explicit user actions that happen in the user browser (copy and paste, thumbs up/down, etc). In this case, events are generated on the client device and sent to the Nebuly servers.
We recommend using both client and server-side tracking to have a full picture of the behavior of your users