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Send Feedback Actions
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
The feedback action you are tracking.
This represents the types of feedback actions you are sending to the platform. Accepted values are:
The text given as extra context to the slug. See slug description for further info.
The score given by the user. It can be an integer between 1 and 5. This field is only used when the slug is “rating”.
Metadata is required to accurately associate the feedback action with its corresponding interaction.
The input of the interactions to which the action refers to. If not given the interaction will be determined using the action time-stamp and the end-user id.
The output of the interactions to which the action refers to. If not given the interaction will be determined using the action time-stamp and the end-user id.
The identified used for the end-user.
The timestamp of the action event.
Boolean flag. If set to true, PII will be removed from the text field.
The feedback action you are tracking.
This represents the types of feedback actions you are sending to the platform. Accepted values are:
- thumbs_up: Indicates that the end user has given a thumbs up. The text field can be used to include any additional comments left by the user.
- thumbs_down: Indicates that the end user has given a thumbs down. The text field can be used to include any additional comments left by the user.
- copy_input: Indicates that the user has copied the input message. In this case, the text field should contain the portion of the input that was copied.
- copy_output: Indicates that the user has copied the output message. In this case, the text field should contain the portion of the output that was copied.
- paste: Indicates that the user has pasted some text into the chatbot input box. The text field should contain the pasted text.
- rating: Indicates that the user has given a score to the chatbot, from 1 to 5. With this slug, you should use the field value instead of the text field.
The text given as extra context to the slug. See slug description for further info.
The score given by the user. It can be an integer between 1 and 5. This field is only used when the slug is “rating”.
Metadata is required to accurately associate the feedback action with its corresponding interaction.
The input of the interactions to which the action refers to. If not given the interaction will be determined using the action time-stamp and the end-user id.
The output of the interactions to which the action refers to. If not given the interaction will be determined using the action time-stamp and the end-user id.
The identified used for the end-user.
The timestamp of the action event.
Boolean flag. If set to true, PII will be removed from the text field.