Pre-built reports
Nebuly comes with a set of default reports, each focused on a key area of analysis.| Report | Description |
|---|---|
| Topics Discovery | Explore the topics users are discussing with your AI agent, how they evolve over time, and which are growing in volume. |
| Business Risks | Identify interactions where users express complaints or dissatisfaction directed at your company — signals that may require attention from your team. |
| User Satisfaction | Understand how satisfied users are when interacting with your AI agent, based on sentiment and emotion analysis. |
| AI Agent Opportunities & Failures | Discover the situations where your AI agent is not able to help users effectively, so you can identify gaps and prioritize improvements. |
| ROI | Measure the return on investment generated by your AI agent, including estimated hours saved and cost efficiency. |
Custom reports
You can create as many custom reports as you need. Each report is a collection of charts that you configure yourself — choosing the metrics, time range, filters, and visualization type that best fit your analysis. To create a new report, click Add new in the left sidebar. All your reports can be found under the All reports tab. Favorites — you can pin any report to the sidebar for quick access by hovering over the report name and clicking the star icon. Report actions — clicking the three-dot menu in the top right of a report gives you the following options:- Duplicate — create a copy of the report
- Create template — save the report as a template that other team members can reuse
- Add description — add a description to the report
- Edit order — rearrange the charts within the report
Charts
Each chart in a report visualizes one or more metrics. When creating a chart, you can configure: Chart type — choose the visualization that best fits your data.| Chart type | Best used for |
|---|---|
| Time series | Tracking how a metric evolves over time |
| Stacked time series | Comparing multiple segments of a metric over time |
| Horizontal bar chart | Ranking topics, actions, or segments by volume |
| Metric | Displaying a single KPI value |
| Time series distribution | Understanding how values are distributed across time |
| Scatter plot | Exploring correlations between two metrics |
| Pie | Showing the proportional breakdown of a metric |
| Table | Viewing raw data in a structured, sortable format |