Get access to a Nebuly environment
How you start depends on where you are in your journey:
- You already have a Nebuly workspace. Skip ahead to the next step.
- You’re evaluating Nebuly. Book a demo or contact the team at info@nebuly.ai to get a trial environment provisioned for your use case.
Set up your project
Before ingesting data, make sure it’s your data maps to your organization and use case, so the analytics are well-targeted from day one:
- Plan a tagging strategy before you start sending data. Tags drive the segmentation, ROI, and risk views you’ll rely on later. See Enrichment and the importance of tagging.
Start ingesting data
Nebuly ingests data through a single, vendor-agnostic Interaction API. You control batch size, frequency, and which fields you include.See How to send data to Nebuly for the full ingestion guide, covering what to send, when and how to send it, and what happens after ingestion. Before you start, decide on your tagging strategy (see Enrichment and the importance of tagging) and familiarize yourself with Nebuly data types (Interaction, Conversation, User), since that vocabulary shows up everywhere in the platform.
Wait for the first insights
Insights for newly ingested data appear after the next processing cycle completes. The first insights show up shortly after your first batch, and the analytics become more representative as volume grows.
Navigate Nebuly
Once data is flowing, learn how to find your way around the platform in Navigating Nebuly.