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Interactions in Nebuly can be translated into a language of your choice. This lets you review and analyze conversations that took place in languages you don’t read, without leaving the platform.

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Configure the translation language

Translation is configured per project. Go to Settings → Projects, click the three-dot menu next to the project you want to configure, and select Translation Settings. From there you can choose the language interactions should be translated into.
Translation Settings option in the project menu

Opening Translation Settings for a project from Settings → Projects

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Translating an interaction

Once translation is configured, you can translate from the interaction details page using the translation button. You can either translate the whole conversation or a single interaction.
Translation button on the interaction details page

The translation button on the interaction details page