This feature is available only in the new frontend version. If you are using
Nebuly SaaS, use
v2.platform.eu.nebuly.com. If you are self-hosted, you need
to use your own domain pointing to the new frontend version.Method 1: Use the Deep Link API (recommended)
The easiest way is to call the Deep Link API with just theinteraction id or conversation id and your API key. Nebuly resolves all the other parameters for you and returns the full URL.
Get Interaction Deep Link
Get the deep link URL for an interaction.
Get Conversation Deep Link
Get the deep link URL for a conversation.
Method 2: Construct the URL manually
If you already have all the required IDs, you can build the URL yourself without making an API call.URL structure
interactionId with conversationId and set liveActivityPageTab=conversations.
Required parameters
| Parameter | Description |
|---|---|
projectId | Visible in the URL when you navigate to any page in Nebuly |
organizationId | Visible in the URL when you navigate to any page in Nebuly |
interactionId / conversationId | Retrievable via the Interactions API |
liveActivityPageTab | Use interactions for interaction links or conversations for conversation links |
Interactions API
List interactions and retrieve their IDs.
Interaction Aggregates API
Retrieve interactions aggregated by conversation.
Interaction Details API
Retrieve details for a specific interaction.