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A deep link looks like this:
https://v2.platform.eu.nebuly.com/live-activity?projectId=<projectId>&organizationId=<organizationId>&interactionId=<interactionId>&liveActivityPageTab=interactions
This feature is available only in the new frontend version. If you are using Nebuly SaaS, use v2.platform.eu.nebuly.com. If you are self-hosted, you need to use your own domain pointing to the new frontend version.

The easiest way is to call the Deep Link API with just the interaction id or conversation id and your API key. Nebuly resolves all the other parameters for you and returns the full URL.

Get Interaction Deep Link

Get the deep link URL for an interaction.

Get Conversation Deep Link

Get the deep link URL for a conversation.
Example
import requests

NEBULY_API_KEY = "<your-api-key>"
NEBULY_API_BASE_URL = "https://backend.nebuly.com/api/external"

def get_interaction_deeplink(interaction_id: str) -> str:
    response = requests.get(
        f"{NEBULY_API_BASE_URL}/deeplinks/interaction/{interaction_id}",
        headers={"Authorization": f"Bearer {NEBULY_API_KEY}"},
    )
    response.raise_for_status()
    return response.json()["url"]

Method 2: Construct the URL manually

If you already have all the required IDs, you can build the URL yourself without making an API call.

URL structure

https://v2.platform.eu.nebuly.com/live-activity
  ?projectId=<projectId>
  &organizationId=<organizationId>
  &interactionId=<interactionId>
  &liveActivityPageTab=interactions
For a conversation, replace interactionId with conversationId and set liveActivityPageTab=conversations.

Required parameters

ParameterDescription
projectIdVisible in the URL when you navigate to any page in Nebuly
organizationIdVisible in the URL when you navigate to any page in Nebuly
interactionId / conversationIdRetrievable via the Interactions API
liveActivityPageTabUse interactions for interaction links or conversations for conversation links

Interactions API

List interactions and retrieve their IDs.

Interaction Aggregates API

Retrieve interactions aggregated by conversation.

Interaction Details API

Retrieve details for a specific interaction.